Privacy Policy

8e887 is built on the principle that player data should be handled with the same care and trust we expect players to place in our platform. The six principles below summarise how we approach privacy — full details follow in each numbered section.

8e887 ("the Platform", "we", "us", "our") operates the online gaming website at https://8e887.bet and is committed to protecting the privacy and security of all personal data provided by users ("you", "your", "Player") in connection with their use of the platform. This Privacy Policy sets out the basis on which we collect, process, store, and disclose personal data, and describes the rights available to you in relation to your data.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which are available at https://8e887.bet/terms-conditions. By registering an account or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

We are aware that our user base is primarily located in Bangladesh. We handle personal data with due regard for the expectations and trust of Bangladeshi players, and we do not engage in practices that would be considered exploitative or contrary to the reasonable expectations of our community.

8e887 collects only the personal data that is necessary for the provision of its services and for compliance with its legal and regulatory obligations. The categories of personal data we collect are described below:

• Identity Full name, date of birth, gender, and copies of government-issued identification documents provided during KYC verification (e.g., National ID, passport).
• Contact Email address and mobile phone number used at registration, and any updated contact details provided subsequently.
• Financial Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers/registered mobile numbers), transaction amounts, deposit and withdrawal history, and any documents provided as proof of payment source.
• Usage Betting history, game sessions, stake amounts, winnings and losses, bonus opt-ins, platform navigation patterns, device type, browser type, operating system, and IP address.
• Communications The content of messages sent to 8e887 support (including live chat transcripts and email correspondence), your responses to any surveys or feedback requests, and promotional opt-in preferences.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for the purpose of uniquely identifying an individual, unless directly required for regulatory compliance in specific circumstances.

8e887 uses personal data for a defined set of purposes, each of which has a corresponding legal basis described in Section 4. We do not use your data for purposes beyond those described below without seeking your consent:

• To create and manage your player account, verify your identity, and maintain the security of your account throughout its lifetime.
• To process deposits and withdrawals, verify payment methods, and prevent fraudulent financial transactions.
• To comply with our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) regulations, including the maintenance of records required by our licensing authority.
• To personalise your platform experience, including displaying relevant game recommendations, promotions, and content based on your activity and preferences.
• To send you service-related communications such as account notifications, transaction confirmations, security alerts, and updates to our policies.
• To enforce our Terms & Conditions, investigate suspected breaches, manage responsible gaming obligations, and protect the integrity of the platform.
• To analyse aggregate, anonymised usage patterns for the purpose of improving platform performance, game selection, payment workflows, and customer support quality.

Where we intend to use your data for a purpose materially different from those described above, we will notify you in advance and, where required by applicable law, seek your explicit consent before proceeding.

Each category of data processing described in Section 3 is supported by one or more of the following legal bases:

• Contractual necessity: processing is necessary to perform the contract between you and 8e887 — specifically, to provide you with a functioning player account, process transactions, and deliver the gaming services you have requested.
• Legal obligation: processing is necessary for compliance with a legal obligation to which 8e887 is subject, including AML/KYC obligations imposed by our licensing authority.
• Legitimate interests: processing is necessary for the legitimate interests of 8e887 (e.g., fraud prevention, platform security, improvement of services) where those interests are not overridden by your rights and interests.
• Consent: where processing is based on your consent (e.g., marketing communications or optional personalisation features), you may withdraw that consent at any time by contacting support or updating your account preferences.

8e887 does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose:

• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay): solely for the purpose of processing your deposit and withdrawal transactions, and only the data fields strictly necessary for that processing.
• Identity verification (KYC) service providers: third-party providers engaged to verify identity documents and assist 8e887 in meeting its AML/KYC obligations. These providers are contractually bound to handle your data only for the purposes of verification.
• Regulatory and law enforcement authorities: where disclosure is required by applicable law, court order, or the lawful request of a regulatory body with jurisdiction over 8e887's operations.
• Game studio and platform technology partners: providers such as Pragmatic Play, Evolution Gaming, Spribe, and others may receive session data (e.g., player ID, stake, game round ID) necessary for game integrity and fair-play certification purposes. No directly identifying personal data (name, mobile number, ID document) is shared with game studios.

All third-party service providers who receive personal data from 8e887 are required to enter into data processing agreements that restrict their use of your data to the specific, disclosed purposes only and oblige them to implement appropriate technical and organisational security measures.

Given the nature of 8e887's primary payment ecosystem — which is centred on Bangladesh mobile wallets including bKash, Nagad, Rocket, and Upay — we wish to be especially transparent about how payment data is handled. When you make a deposit or request a withdrawal, the mobile wallet identifier (typically your registered mobile number) associated with that transaction is recorded against your 8e887 account for the following purposes: transaction verification, fraud prevention, and withdrawal routing to ensure funds are returned to the correct source wallet.

8e887 does not store your full mobile wallet PIN, password, or any authentication credentials associated with your bKash, Nagad, Rocket, or Upay accounts. All payment transactions are processed through the respective wallet provider's own secure API. We store only the transaction reference, amount, timestamp, and the wallet identifier (mobile number) for our own records.

Payment data is retained for the period required under our licensing and AML compliance obligations (typically a minimum of 5 years from the date of the transaction) and is then securely deleted or anonymised.

8e887 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used. The types of cookies we use are:

• Strictly necessary cookies: these are essential for the platform to function. They enable you to log in, maintain your session, and navigate between pages. They cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: these collect anonymised information about how players interact with 8e887 — for example, which pages are visited most often and whether any error messages are received. This information is used to improve the platform.
• Functional cookies: these remember choices you have made (such as your preferred language or whether you have acknowledged a notification) to provide a more personalised experience.
• Fraud prevention and security cookies: these help 8e887 identify and prevent fraudulent activity, detect bot traffic, and protect your account from unauthorised access attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Strictly necessary and security cookies cannot be disabled as they are integral to platform operation and account safety.

8e887 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law or regulation. We do not retain data indefinitely, and we implement scheduled data review processes to ensure that data is deleted or anonymised once its retention period has expired.

The following standard retention periods apply to the main categories of personal data we hold:

• Account and identity data: retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy AML record-keeping requirements.
• Transaction records: retained for a minimum of 5 years from the date of the transaction, as required under standard financial record-keeping obligations applicable to licensed gaming operators.
• Support and communications data: retained for 2 years from the date of the last communication, unless the communication relates to an ongoing investigation or dispute, in which case it is retained until the matter is fully resolved.

The security of your personal data is a priority for 8e887. We implement a layered security architecture designed to protect data against unauthorised access, accidental loss, destruction, or disclosure. No security system is impenetrable, but we take all reasonable steps to minimise risk.

Our security measures include, but are not limited to, the following:

• SSL/TLS encryption for all data transmitted between your device and the 8e887 platform, ensuring that your personal and financial data cannot be intercepted in transit.
• Encryption of sensitive data fields (such as identity document references and KYC records) at rest within our database systems, using industry-standard encryption protocols.
• Strict access controls limiting personnel access to personal data on a need-to-know basis, with access logs maintained and reviewed regularly.
• Regular security assessments and vulnerability testing to identify and remediate potential weaknesses in our systems before they can be exploited.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, 8e887 will notify affected users as soon as reasonably practicable and will take all appropriate remedial steps.

Subject to applicable law and our legitimate interests and legal obligations, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the contact details in Section 15.

• Right of access: you may request a copy of the personal data we hold about you. We will provide this within 30 days of a valid request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis exists for continued processing.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on a contract, and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: you may object to the processing of your personal data where it is based on legitimate interests. You may also object to processing for direct marketing purposes at any time.

We will respond to all valid rights requests within 30 calendar days. In complex cases, or where a large volume of requests is received simultaneously, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

8e887 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps designed to prevent underage access. If we become aware that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that a person under 21 has registered an account on 8e887 using their personal data, please contact us immediately at [email protected] so that we can take appropriate action without delay. 21+ only.

8e887 operates as an internationally licensed online gaming platform. As a result, certain personal data may be transferred to and processed in jurisdictions outside Bangladesh. These may include the jurisdiction in which our licensing authority is located, and the jurisdictions in which our technology partners and KYC service providers operate.

Where personal data is transferred internationally, 8e887 takes steps to ensure that adequate protections are in place. This may include ensuring that the recipient is bound by contractual data protection obligations equivalent in effect to those described in this Privacy Policy, or that the transfer occurs to a jurisdiction that maintains an adequate level of data protection under applicable international standards.

With your consent, 8e887 may send you promotional communications including information about new games, seasonal bonuses (such as Eid, Pohela Boishakh, or BPL-themed promotions), deposit offers, and platform updates. You may opt in to marketing communications at the time of registration or at any later point through your account settings.

You may unsubscribe from marketing communications at any time by updating your account notification preferences or by contacting our support team. Withdrawal of consent for marketing does not affect the lawfulness of processing based on consent before its withdrawal, and does not affect your entitlement to service-related communications (such as transaction confirmations and security alerts), which are sent regardless of marketing preference.

8e887 does not share your contact details with third-party advertisers or marketing agencies for the purpose of those parties sending you unsolicited marketing communications. Any promotional message you receive will come directly from 8e887.

8e887 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page and, where required, notify registered users via the email address associated with their account.

We encourage you to review this Privacy Policy periodically to stay informed about how 8e887 handles your personal data. Continued use of the platform following the publication of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to 8e887's handling of your personal data, please contact our data support team. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.

Email: [email protected]